TAP Air Portugal Name Change Policy: A Complete Guide to Fix Name Errors
Made a spelling mistake on your TAP Portugal flight ticket? Don’t stress — mistakes happen! Whether it’s a small typo or a legal name change, TAP Air Portugal has a clear and passenger-friendly name change policy to help you travel without trouble.
This guide will walk you through everything you need to know about correcting your name on a TAP Portugal ticket, including the types of changes allowed, when to request them, and how much it might cost.
Key Rules & Conditions
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You must request a name change at least 24 hours before your scheduled departure. Changes are not allowed on the day of travel
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The name on your ticket must match your passport or official ID
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You cannot transfer your ticket to another person. Full name changes to switch the passenger are not permitted; in such cases, you must cancel and rebook
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Name corrections are only allowed on flights operated exclusively by TAP Air Portugal. If your ticket includes segments operated by other airlines (including code-share flights), name changes are not permitted
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Some fare types (basic, restricted, award, or promotional fares) may not allow name changes or corrections.
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Only one name correction per passenger is allowed.
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Fees vary by route and fare class. Any fare difference due to the name change must be paid.
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Name changes for infants are free of charge.
Types of Name Corrections Allowed
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Typo or Spelling Corrections: Minor corrections (up to 3 or 4 letters in the surname) are allowed. These typically cover simple typos, swapped names, or title fixes.
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Legal Name Changes: If your name has changed due to marriage, divorce, or other legal reasons, you can update your ticket by providing the relevant legal documents (e.g., marriage certificate, court order).
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Middle Name Addition/Removal: If you forgot to add or remove a middle name, corrections are allowed as long as the first and last names match your ID.
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Passport Mismatch: If your ticket name and passport name don’t match, contact TAP customer service immediately for guidance.
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Infant Name Changes: Corrections for infants are permitted and free
Method to change your name
Via websiet :
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Go to the Official Website
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Select the “Manage Booking” option
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Enter your confirmation code and last name, then follow the prompts to access your booking.
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Provide the updated details, including your corrected name, gender, and upload any required supporting documents.
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Submit your request and wait for confirmation from the airline once the name change has been reviewed and approved.
Via Email:
- Compose an Email to the customer service email address
- Mention your reason for changing your name and flight details.
- Attach documents for identification before sending email.
- You will get revert in limited time frame.
Via Phone:
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Call TAP Air Portugal's official customer service number listed on their website.(+41 432 107 137)
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Share all required booking details with the representative, including your confirmation number and current name.
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Pay any applicable name change fee, if required.
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Verify the updated name on your booking and ask for a new confirmation email or ticket
Fees and Charges
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Name Correction Fee: Typically €30 (or equivalent in local currency) for minor corrections on TAP-operated flights.
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Domestic: ~$100
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Europe/Tunisia/Morocco/Accra-Sao Tome: ~$140
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International: ~$175
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Dominican Republic: ~$200
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Legal Name Changes: Fees apply and vary by route and fare class. Supporting documents are required.
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Fare Difference: If the name correction results in a higher fare, you must pay the difference.
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Infant Tickets: Free of charge