EVA/UNI Air Ticket Name Change Policy

EVA Air name change policy 

Planning your trip with EVA Air or its subsidiary UNI Air? One of the most important yet often overlooked details is making sure your name on the ticket exactly matches your passport or ID. A small spelling error or missing middle name can lead to big issues at the airport. Fortunately, EVA/UNI Air has a clear name correction policy in place to help passengers correct such mistakes before travel. In this guide, we’ll walk you through everything you need to know about changing or correcting names on EVA and UNI Air tickets — including what’s allowed, what’s not, and how to avoid additional fees or cancellations.

EVA Air Name Spelling Correction Rules

If you notice a spelling mistake in your name after booking with EVA Air, don’t worry there are solutions to fix it. EVA Air allows minor corrections, such as fixing a typo, adjusting initials, or correcting misplaced letters, as long as the name matches your passport or government-issued ID. These small corrections can usually be made through the EVA Air website, customer service, or at the ticket office. In some cases, a service fee may apply, depending on the type of ticket and the correction needed.

To avoid last-minute stress, review your booking details immediately after purchase and request changes as early as possible. EVA Air’s name spelling correction policy is designed to help passengers travel smoothly while maintaining security and compliance with international regulations.

Booking EVA Air Directly vs. Third-Party Sites

• Booking directly with EVA Air reduces the risk of name entry errors.

• Third-party sites may have limited or confusing name fields, increasing the chance of mistakes.

• If you book through a third party:

  • Review your confirmation immediately.

  • Contact EVA Air or the agency right away if you spot an error.

Name Corrections for Group and Charter Bookings in EVA Air 

• Group and charter ticket corrections need authorization from EVA Air’s Sales Department.

• If you’re part of a group booking:

  • Coordinate with your group leader or travel agent early.

  • Ensure all names are entered correctly from the start.

Scope of name change in EVA Air

• Applies to all 695/525 tickets (FIT, Group, Charter, Redemption).
• Group and Charter tickets require Sales Department authorization
• Applies to all 695/525 tickets (FIT, Group, Charter, Redemption).
• Group and Charter tickets require Sales Department authorization

Permitted Name Change Scenarios in EVA Air 

• Spelling error (up to 3 characters in Amadeus GDS; no limit in other GDS)
• Misplacement/reversal of first and last name
• Addition of alias (with valid certified document, e.g., marriage certificate, passport)
• Correction of incorrect titles
• Correction of surname/middle name due to marital status

Not Permitted name change scenario in EVA Air 

• Name correction before ticket issuance (must create new booking)
• Name correction for bookings with interline segments (must create new PNR and ticket)

Fees and Exemptions in EVA Air 

Name change Procedure in EVA Air 

For Amadeus GDS Bookings

• Name correction allowed for up to 3 incorrect characters
• If e-ticket issued:
  • Apply for refund of original ticket (contact EVA Air Sales for waiver code)
  • Collect $50 Name Correction Fee via EMD (service code NAME)
  • After refund status, call EVA Reservations with EMD number for name correction
  • Issue new e-ticket under original PNR, using original fare

For Other GDS Bookings

• No character limit for name correction
• Same process as above; GDS helpdesk assists with name correction after authority message is inserted by EVA

For Interline Bookings

• Name changes not permitted.
• Create new PNR and ticket with correct name; request waiver code for full refund of original ticket.
• Collect $50 Name Change Fee via EMD under new PNR.

Additional Notes

• Automatic ticket deadlines apply; new e-ticket must be issued promptly

• Tax differences must be collected if applicable
• For name changes with itinerary changes, collect fare/tax difference, reissue fee, and surcharges per fare rules in addition to name change fee
• Tickets issued by travel agents:
  • Name change only: charge name change fee only.
  • Name change plus other changes: charge name change fee plus Ticketing Service Fee.

Name Correction Processing Time

• Most name corrections are processed within two business days.

• During peak travel times, processing may take longer.

• Pro Tip: Have your passport and any supporting documents ready to speed up the process.